SIMULTANEOUS RING
Set any phone number on your account as your caller ID.
LOCAL PHONE NUMBER PORTABILITY
Keep an existing phone number by porting it over.
NEVER MISS A CALL
With mobile app, global internet connectivity, you always stay connected no matter where you are.
USER PORTAL, CLOUD PHONEBOOK & CALL HISTORY
View call history, voice recordings on cloud panel, easily manage phonebook contacts and staff extensions online.
ADVANCED CALL ROUTING
Calls can be forwarded to multiple extensions and landline/mobile numbers that will ring in a designated sequence, across multiple tiers.
MUSIC ON HOLD
Upload your own music or customized recording. Play music to the caller whenever in need for the caller to hold on the line.
SIMULTANEOUS RING
Configure incoming calls to ring to your multi-devices such as your cell phone, mobile app and IP Phone at the same time.
UNIFIED INBOX
Manage and retrieve your voicemail from your IP Phone, Mobile/Laptop Softphone app, with the capability of voicemail being sent to your email.
FREE CALL TRANSFER TO GLOBAL OFFICES
Ext to Ext Call Transfers, Attended transfer (alert receiving party before transfer) & Blind Transfer (transfer the call directly).
FREE INCOMING CALL TRANSFER AMONG YOUR OFFICES
Automate incoming call transfer among your offices, globally.
CALL FORWARDING
Enable ad-hoc call forwarding from your IP Phone to mobile phones or other lines, after office hours or while being away from office.
CLICK - TO - DIAL
Seamlessly initiate calls from web browser using Click-to Dial, save the hassel from manual dialing.
CALL WAITING
Be notified when someone else is trying to call if you are already on a call.
CALLER ID BLOCK (PRIVATE NUMBER)
Block your caller ID from being displayed on outbound calls. Private DID number charges applies.
CONTACT NUMBER MASKING (PDPA COMPLIANCE)
Contact number masking, integrate calling services while preventing contact numbers from being seen internally. Data Loss Prevention (DLP). Custom feature pricing may apply.
DO NOT DISTURB
Caller go directly to voicemail when you do not want to be disturbed.
BUSY LAMP FIELD
Indicates which phones are in use by displaying a color status on your phone display. BLF keys also act as a speed dial.
CALL CONFERENCING (3 WAY CALLING)
Add a second outgoing/incoming call to an already connected call for 3 way conferencing.
CALL HOLD
Easily put a call on hold while you answer another call.
CALL PARKING
"Park" a call in a "spot" on phone A while going over to another desk to pick up the same call using another phone B.
CALL ANNOUNCE
Call Announce whisper an audible version of the custom tag (message of type of call or caller name details) to you before the call is connected. Custom development fee may apply for certain scenarios.
AUTOMATED CALL REDIRECT
Setup pre-configured auto call forwarding to other extensions or mobile/landline number in a designated call flow, including daily after office hours.
CALL LOGS & VOICE RECORDING
Enable detailed phone call records with Voice Recording of Dialed/Missed/Received calls by extensions, departments, users. With user permission-based view/download voice recording management.
CALL SCREENING
Know who's calling you before you answer. Send call to voicemail or transfer before you speak to the caller.