Set any phone number on your account as your caller ID.
Keep an existing phone number by porting it over.
With mobile app, global internet connectivity, you always stay connected no matter where you are.
View call history, voice recordings on cloud panel, easily manage phonebook contacts and staff extensions online.
Calls can be forwarded to multiple extensions and landline/mobile numbers that will ring in a designated sequence, across multiple tiers.
Upload your own music or customized recording. Play music to the caller whenever in need for the caller to hold on the line.
Configure incoming calls to ring to your multi-devices such as your cell phone, mobile app and IP Phone at the same time.
Manage and retrieve your voicemail from your IP Phone, Mobile/Laptop Softphone app, with the capability of voicemail being sent to your email.
Ext to Ext Call Transfers, Attended transfer (alert receiving party before transfer) & Blind Transfer (transfer the call directly).
Automate incoming call transfer among your offices, globally.
Enable ad-hoc call forwarding from your IP Phone to mobile phones or other lines, after office hours or while being away from office.
Seamlessly initiate calls from web browser using Click-to Dial, save the hassel from manual dialing.
Be notified when someone else is trying to call if you are already on a call.
Block your caller ID from being displayed on outbound calls. Private DID number charges applies.
Contact number masking, integrate calling services while preventing contact numbers from being seen internally. Data Loss Prevention (DLP). Custom feature pricing may apply.
Caller go directly to voicemail when you do not want to be disturbed.
Indicates which phones are in use by displaying a color status on your phone display. BLF keys also act as a speed dial.
Add a second outgoing/incoming call to an already connected call for 3 way conferencing.
Easily put a call on hold while you answer another call.
"Park" a call in a "spot" on phone A while going over to another desk to pick up the same call using another phone B.
Call Announce whisper an audible version of the custom tag (message of type of call or caller name details) to you before the call is connected. Custom development fee may apply for certain scenarios.
Setup pre-configured auto call forwarding to other extensions or mobile/landline number in a designated call flow, including daily after office hours.
Enable detailed phone call records with Voice Recording of Dialed/Missed/Received calls by extensions, departments, users. With user permission-based view/download voice recording management.
Know who's calling you before you answer. Send call to voicemail or transfer before you speak to the caller.