Benefits of Cloud VoIP for Businesses

How complicated are your communication lines with business partners, vendors and clients? Phone calls, e-mails, text messages, fax—it’s quite a lot to handle on a daily basis.

Apparently, conventional telephony infrastructure can’t keep up with the demands of today’s organizations and businesses. If you’re still using an old and clunky telephone in your office, you are missing out (a lot!) and you’re probably paying way too much for a basic telephone subscription.

We say, shift to modern cloud-based telephony, also known as hosted VoIP. Here are the five things your business will surely benefit from this advanced communication technology.

1. Simplicity

Cloud-based VoIP eliminates the need for on-site equipment. This means there’s no PBX box taking up space on your side table or copper wiring in walls or cable ducts underneath tables. The lack of hardware also means that you are free from constant maintenance works and upgrades; all changes are done remotely and invisibly.

2. Cost-Efficiency

Hosted VoIP solutions don’t need expensive hardware and have no lock-in term contracts. You can sign up for a month-to-month basis to keep your business expenses manageable. Also, there’s no need to hire a team of IT experts, which is another company expense, to manage your PBX system. This means more savings and bigger profits.

3. Mobility and Ease of Use

Many of today’s work environments have become more mobile, with the growing need to operate from multiple locations. Cloud-based gives remote employees access to tools that lets them work from anywhere, giving them full control over their productivity even if they are away from the office.

4. Control Over Communication Channels

Many VoIP solutions allow users to make or take calls directly from PC or from their smartphones if they are on the road. Voicemails can be transcribed into text and sent to your e-mail. Teams and employees can also conduct virtual meetings anywhere they may be in the world though call and video conferencing. All of these communication lines create clear and smooth working environment and, therefore, increase business output.

5. Scalability

As your business grows, so does your need for more employees, offices and clients. This needs a communication system that has the ability to scale up—or down—seamlessly. Cloud-based VoIP system lets you add as many extensions as you need to accommodate higher volume or deactivate extra extensions if you wish to downgrade. Unlike standard telephone systems, you will only pay for the extensions you have as long as you’re using them—not for the entire period of time you’re locked into them.


We know that switching to a cloud-based VoIP system sounds intimidating, but we are here to help. If you want these benefits—and many more—for your company, we’re interested in discussing more about our services with you. Call us now to learn more about cloud VoIP and PBX systems.